Frequently Asked Questions (FAQs)

Buy & Sell Gold

World Digital Gold Bullion Pty Ltd (WDGB) [ACN: 651854410] is committed to safeguarding the privacy and confidentiality of all customers’ personal data. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), Malaysia’s Personal Data Protection Act 2010 (PDPA), and other applicable data protection laws. This Privacy Policy explains the categories of personal data we collect, the purposes for which it is used, the circumstances in which it may be shared, and the safeguards applied.

  1. Q1. What is GAE10X Premier?

    GAE10X Premier is a gold booking arrangement issued by World Digital Gold Bullion Pty Ltd (WDGB, Australia) and operated by Quantum Metal Sdn Bhd (QMSB, Malaysia). It allows qualified members to secure gold by paying a 10% Booking Fee upfront, while the remaining 90% (Outstanding Balance) is deferred until settlement or termination.

  2. Q2. What is the purpose of GAE10X Premier?

    GAE10X Premier is designed to give members the opportunity to book gold at competitive market terms while making only a lower upfront commitment.

  3. Q3. How does it work?

    Members start by paying a 10% Booking Fee and the first-year Management Fee (calculated at 6% per annum on the 90% Outstanding Balance, calculated on a daily basis). The contract term is five years. In the event of termination, the gold is valued at the Termination Price, and settlement is processed with proceeds credited to the member’s bank account. This usually takes 7 working days, subject to the banking institution’s processing timeline.

  4. Q4. What is the Purchase Price?

    The Purchase Price is determined by the market gold price at the time of order execution, with a minimal spread applied. The exact price is confirmed once the booking has been executed.

  5. Q5. Who is eligible for GAE10X Premier?

    GAE10X Premier is available only to qualified members who meet the Company’s eligibility criteria.

  6. Q6. What is the minimum entry?

    The minimum entry is 1 unit (USD 250). This amount is converted into gold based on the Purchase Price at the time of execution.

  7. Q7. What is the Outstanding Balance?

    The Outstanding Balance is the remaining 90% of the Purchase Price, which is deferred until settlement or termination.

  8. Q8. What is the Management Fee?

    The Management Fee is 6% per annum on the Outstanding Balance, calculated on a daily basis. The first-year fee is payable upfront, and any unused portion will be refunded in the event of contract termination before the end of the term. Fees for subsequent years are deferred until settlement.

  9. Q9. Will I need to make additional payments if the gold price falls?

    No. GAE10X Premier does not require any top-up calls. Members are not obligated to make additional payments beyond the initial Booking Fee and prepaid Management Fee.

  10. Q10. How long is the contract term?

    The contract term is five years. Termination before the end of the contract period will be processed in accordance with the product terms and conditions.

  11. Q11. Can I terminate GAE10X Premier if it results in a loss?

    Yes. Members may terminate their GAE10X Premier contract at any time, even if it results in a loss. The Company will process the termination in accordance with the contract terms. However, termination may not be permitted in cases of breach of contract, such as non-compliance with applicable terms and conditions.

  12. Q12. How is the contract settled at termination?

    At termination, the Termination Value (gold weight holding × market price) is calculated. From this amount, the following are applied:

    • Outstanding Balance (90%)
    • Accrued Management Fee

    The remaining amount forms the Final Settlement Surplus.

    • 70% to the member
    • 30% to the Company as the Company’s Contractual Portion (CCP), which means the Company’s agreed share under the product structure.

    Settlement is credited to the member’s nominated bank account within 7 working days, subject to the banking institution’s processing timeline.

  13. Q13. What if the gold price falls below my Purchase Price?

    If the gold price falls below the Purchase Price, termination may be deferred until the value is adequate to cover the Outstanding Balance and applicable fees.

  14. Q14. Is profit guaranteed?

    No. GAE10X Premier is a commercial gold booking arrangement. It does not guarantee profits, interest, or dividends. The outcome depends fully on gold market movements.

  15. Q15. What is CCP?

    CCP refers to the Company’s Contractual Portion from the Final Settlement. This means the Company’s agreed share under the product structure, as defined in the contract. The CCP represents the Company’s pre-agreed entitlement and is not refundable. It ensures a fair balance between member benefits and the Company’s long-term sustainability obligations.

  16. Q16. Is GAE10X Premier an investment product?

    No. GAE10X Premier is not an investment fund or financing product. It is a booking arrangement that allows members to secure gold at a Purchase Price. Settlement is determined by buy-sell conditions in the gold market, not by interest, dividends, or pooled returns.

  17. Q17. How can I purchase GAE10X Premier?

    GAE10X Premier is available to eligible members in the QM Gold System. Log in to your account (web or mobile app), select GAE10X Premier, review the terms, and complete payment to execute the booking.

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