Frequently Asked Questions (FAQ)

GAE 10X Premier

Q1. What is GAE10X Premier?

GAE10X Premier is a gold booking arrangement issued by World Digital Gold Bullion Pty Ltd (WDGB, Australia) and operated by Quantum Metal Sdn Bhd (QMSB, Malaysia). It allows qualified members to secure gold by paying a 10% Booking Fee upfront, while the remaining 90% (Outstanding Balance) is deferred until settlement or termination.

GAE10X Premier is designed to give members the opportunity to book gold at competitive market terms while making only a lower upfront commitment.

Members start by paying a 10% Booking Fee and the first-year Management Fee (calculated at 6% per annum on the 90% Outstanding Balance, calculated on a daily basis). The contract term is five years. In the event of termination, the gold is valued at the Termination Price, and settlement is processed with proceeds credited to the member’s bank account. This usually takes 7 working days, subject to the banking institution’s processing timeline.

The Purchase Price is determined by the market gold price at the time of order execution, with a minimal spread applied. The exact price is confirmed once the booking has been executed.

GAE10X Premier is available only to qualified members who meet the Company’s eligibility criteria.

The minimum entry is 1 unit (USD 250). This amount is converted into gold based on the Purchase Price at the time of execution.

The Outstanding Balance is the remaining 90% of the Purchase Price, which is deferred until settlement or termination.

The Management Fee is 6% per annum on the Outstanding Balance, calculated on a daily basis. The first-year fee is payable upfront, and any unused portion will be refunded in the event of contract termination before the end of the term. Fees for subsequent years are deferred until settlement.

No. GAE10X Premier does not require any top-up calls. Members are not obligated to make additional payments beyond the initial Booking Fee and prepaid Management Fee.

The contract term is five years. Termination before the end of the contract period will be processed in accordance with the product terms and conditions.

Yes. Members may terminate their GAE10X Premier contract at any time, even if it results in a loss. The Company will process the termination in accordance with the contract terms. However, termination may not be permitted in cases of breach of contract, such as non-compliance with applicable terms and conditions.

At termination, the Termination Value (gold weight holding × market price) is calculated. From this amount, the following are applied:

  1. Outstanding Balance (90%)
  2. Accrued Management Fee

The remaining amount forms the Final Settlement Surplus.

  • 70% to the member
  • 30% to the Company as the Company’s Contractual Portion (CCP), which means the Company’s agreed share under the product structure.

Settlement is credited to the member’s nominated bank account within 7 working days, subject to the banking institution’s processing timeline.

If the gold price falls below the Purchase Price, termination may be deferred until the value is adequate to cover the Outstanding Balance and applicable fees.

No. GAE10X Premier is a commercial gold booking arrangement. It does not guarantee profits, interest, or dividends. The outcome depends fully on gold market movements.

CCP refers to the Company’s Contractual Portion from the Final Settlement. This means the Company’s agreed share under the product structure, as defined in the contract. The CCP represents the Company’s pre-agreed entitlement and is not refundable. It ensures a fair balance between member benefits and the Company’s long-term sustainability obligations.

No. GAE10X Premier is not an investment fund or financing product. It is a booking arrangement that allows members to secure gold at a Purchase Price. Settlement is determined by buy-sell conditions in the gold market, not by interest, dividends, or pooled returns.

GAE10X Premier is available to eligible members in the QM Gold System. Log in to your account (web or mobile app), select GAE10X Premier, review the terms, and complete payment to execute the booking.

GAE 10X Spot

Q1. What is the GAE10X Spot Campaign?

The GAE10X Spot Campaign is a time-limited offering that provides members with defined entry terms for the GAE10X Spot arrangement, subject to specified conditions and availability.

The campaign is structured to offer eligible members access under a defined entry framework within a limited allocation period.

The campaign is introduced as part of the Company’s periodic product initiatives, allowing members to access GAE10X Spot under defined conditions and controlled availability. 

No.  The campaign does not alter the underlying structure, scope, or contractual nature of GAE10X. It applies only to campaign-specific entry and settlement conditions where expressly stated. 

Under this campaign, members are offered: 

  • Entry at prevailing gold spot price, subject to campaign terms. 
  • Management fee, payable upon termination.
  • A minimum entry requirement per unit. 

These features apply only during the campaign period and are subject to availability. 

Yes.  The campaign is offered under a defined allocation and remains subject to availability, on a first-come, first-served basis. Once the allocated units are fully taken up, the campaign will conclude. 

Settlement processing commences upon completion of a fixed post-termination processing period, in accordance with the Company’s settlement procedures. 

The processing period is a standard settlement requirement for this campaign and is applied consistently to ensure proper verification and settlement handling. 

No.  The post-termination timeline indicates when settlement processing begins and does not represent a guaranteed bank credit date. Actual completion may vary depending on verification status and procedural requirements. 

This campaign is suitable for members who: 

  • Understand the defined settlement processing timeline 
  • Are comfortable with fixed post-termination procedures 
  • Wish to access GAE10X Spot under campaign-specific conditions 

Members may refer to: 

  • Official campaign materials 
  • The GAE10X Product Terms and Conditions 
  • Membership Care or their appointed consultant